We comply with:
This website collects and uses personal information for the following reasons:
Our site uses Google Analytics (GA) to track user interaction. We use this data to better understand our users and their usage of our website. Google does not give us any personal information about you or your business.
Google are a third party data processor.
GA makes use of cookies, details of which can be found on Google’s developer guides.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
Forms on our site send the content to an internal email address.
All email is sent to us over the (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) This means email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is decrypted by our devices.
The email address that you submit to us will be added to our email marketing service who provide us with email marketing services. This service is a third party data processor.
Your email address will be stored in in our email marketing service providers database for as long as we continue to use this service for email marketing or until you request removal from the service.
When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. Without this we cannot identify you.
If you are under 16 years of age by law you must obtain parental consent before signing up for any of our services.
This website is hosted by Catalyst2 within a UK data centre located in London.
All traffic between our website and your browser is encrypted and delivered over HTTPS.
All the 3rd party data processors we use comply with the legislation set out in the GDPR. Where they are based in the USA they are EU-U.S Privacy Shield compliant.
As required by GDPR we will report any unlawful data breach of this website’s data or any of our third party data processors to the ICO within 72 hours.
The data controller is Heating and Plumbing Limited.
And whose operating office is:
Unit 4 Dryden Vale,
Bilston Glen Ind Est
Loanhead
EH20 9HN
This privacy policy may change from time to time inline with legislation. We won't inform our clients or website users of these changes. Please check back about this policy as required.